I answered a question recently from someone who was using WEP (the so-called “Wired Equivalent Privacy”) encryption on their wireless network. They were considering changing to WPA (Wi-Fi Protected Access). The real answer is that they need to change to the second generation of WPA — WPA2. The biggest question in their mind was whether [...]

Subscriber Terry Millburg wrote recently with a queestion about sending email with Outlook Express. I have an issue with Outlook Express in XP Home on a dell. Do you have any recommendations on a unit that can receive but not send in Outlook Express? I have tried the usual, uninstall & reinstall the OE from [...]

I received a question from Adam, a Terry’s Computer Tips web site visitor recently, who was having problems with two of his computers: Hey Terry, just read your XP SP3 woes, got another one two for you. i have a small home network running with shared internet connection. When SP3 came out both computers immidiately [...]

Long-time subscriber Irving wrote to ask: I have XP SP2. I downloaded a zip file to my desktop. I then clicked the icon and ran into a problem. The screen started to “blink” and I couldn’t do anything. CTR-ALT-DEL couldn’t do anything. I had to shut down with power switch. Tried again…..same problem. This has [...]

In my August 31st online Terry’s Computer Tips newsletter, I wrote about my experience trying to install Windows XP Service Pack 3 on my notebook computer. Service Pack 3 didn’t like me. This week, I got some feedback from Bob in South Africa on his experiences: Terry, Microsoft’s auto update of SP 3 on my [...]

For the first time in a few weeks, I think the last week went by without any new reports from subscribers about problems installing XP Service Pack 3. That probably means that the rest of us are waiting for reports that Microsoft has solved and updated it to fix some of the incompatibility problems. Notice [...]

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Reader Scott Adler wrote about a problem he was having with his computer getting stuck at 100% CPU Usage… to correct a problem I’m having with Adobe Updater I need to get to change the preferences Start the AdobeUpdater.exe application from …”\Program Files\Common Files\Adobe\Updater 5″ How do I get to this application?? The symptoms are [...]

Reader Jeanne Wright wrote me about her recent hard drive failure: My computer just crashed and I had to have a new hard drive installed. Is there any way to get the information on my files and folders from the old hard drive? If so, where can I find someone to do this? Needless to [...]

Recently, I received two interesting questions from U.K. subscribers. I wrote about and answered the other one, which was about external hard drives, in this week’s email newsletter. In this question, subscriber Robin wrote about problems she is having with her broadband connection… Hi Terry I have a stand alone desktop computer with a Tiscali.co.uk [...]