Problem Sending Email Using Outlook Express

By terry Leave a Comment

Subscriber Terry Millburg wrote recently with a queestion about sending email with Outlook Express.

I have an issue with Outlook Express in XP Home on a dell. Do you have any recommendations on a unit that can receive but not send in Outlook Express? I have tried the usual, uninstall & reinstall the OE from within Windows, removed & recreated the account, but still no luck. Any help will be appreciated. Thanks, Terry

I wrote back to Terry to say that I suspect that there’s something wrong in his SMTP (outbound) mailserver setting, perhaps a transposed number or a different subdomain should be used. I told him to check with his ISP to make sure what he’s supposed to be using.

If he’s trying to use your Outlook Express to send outbound via a third-party’s SMTP server instead of the ISP through which he’s connecting, then he’s probably being blocked by the ISP. They do this routinely to block the sending of spam from within their network.

If he’s really trying to connect to an outside SMTP mailserver to send outbound emails, then that server might have an alternate TCP port that they also use. The normal SMTP port is TCP port 25.

Alternate ports are usually either…

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Filed Under: Email, PC Repairs, Stability, Terry's Computer Tips, Troubleshooting, Windows Repair, Windows XP

Comments on Upgrading to Windows 7

By terry Leave a Comment

Longtime subscriber Clif of the Clif Notes Newsletter wrote about my Windows 7 installation experience articles in last week’s online issue:


Hi Terry,

Thanks for the preview of the hassle to come when I move my laptop to win7 from the RC. Hopefully the drivers I have backed up will work. I’m hoping the driver backups I have will help me avoid the issues that you had getting the correct drivers installed.

See the following:

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Filed Under: Software, Speed-up, System Repair, Terry's Computer Tips, Updates, Upgrades, Usability, Vista, Windows 7, Windows Repair, Windows Updates, Windows XP

A Look at Foxit Reader | Foxit Reader Review

By terry Leave a Comment

Recently, one of my subscribers wanted to know about a free program to let him fill in PDF forms.

I made a quick check and realized that the free PDF reader Foxit Reader would do this. While Foxit Reader also has a Pro Pack available to add additional functions, the free version does almost everything that most users need.

More importantly, it does it without the baggage of Adobe Reader and its huge memory requirement, the huge delays in starting up (unless you let Adobe Reader preload and take up a bunch of your memory all the time, and its automatic updating, which caused me problems.

I’ve been using Foxit Reader for a couple years, off and on, but now it’s my main program for reading PDF files.

Before responding to the subscriber, I checked the Foxit website and found that I was using a version that was several iterations old. I had v2.0 installed, while the current version is v2.3. Needless to say, I downloaded Foxit Reader 2.3 and installed it. I also realized this was a good time to write about Foxit Reader.

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Filed Under: Free, Other, Software, Specials, Storage, System Control, Terry's Computer Tips, Usability, Vista, Windows XP

Is My Hard Drive Failing?

By terry Leave a Comment

Reader Jerry wrote about a problem he was having when he tried to make a backup image using Acronis True Image…

Terry I want to make a hard drive image for a backup so that when I have to reinstall my windows and programs all I have to do is copy the image to the drive I want to use, what is a good program to use I tried acronis and I couldn’t make it work. It kept saying that certain sectors could not be read so I told it to ignore them (else it would not continue) and when it finished I tried using the drive and it would not boot. I’m using XP.
Jerry

I wrotte to Jerry to tell him thatt if certain sectors of a hard drive can not be read, it sounds like the hard drive is failing.

IDE and SATA hard drives have…

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Filed Under: Hard drive, Hardware, PC Repairs, Terry's Computer Tips

ReImage for Windows XP

By terry Leave a Comment

I received a question from Adam, a Terry’s Computer Tips web site visitor recently, who was having problems with two of his computers:

Hey Terry, just read your XP SP3 woes, got another one two for you. i have a small home network running with shared internet connection. When SP3 came out both computers immidiately downloaded the update. on PC1 the same happen to as did to your previous writer with the dvd-rom issue (gave up and bought another) on PC2 my onboard network adaptor, uh, mulfunctioned and my computer no longer registers any outside computers from my network port. i do not want to use system restore point. is there a way of repairing online? SP2 cd does not work

I wrote back to Adam to tell that there is a new online service about which I have been reading, that might be what he was looking for. InformationWeek, NetworkWorld and eWeek had very interesting articles about it. I also advised him that I have not tried ReImage yet.

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Filed Under: Registry Repair, System Control, System Repair, Terry's Computer Tips, Troubleshooting, Windows Repair, Windows XP

Stopping Microsoft Word From Calling Home

By terry Leave a Comment

Subscriber V.R. wrote to ask about Microsoft Word calling home…


Terry, I need your advise. How do I stop Word 2003 from wanting to access the internet everytime I launch the program? AVG pops ups asking if want to allow. It then takes about 10/15 seconds for Word to come up. I’ve googled and went to several sites, tried what they suggested but no luck. Any help would be appreciated.

I wrote back to V.R. to tell him that if he always wants to deny that communication, he should be able to tell AVG to deny the connection and remember that answer. It might also be in a configuration dialog box in AVG.

However, I don’t use AVG and so I can’t advise him on specifics of it.

Regarding making Word stop trying — good luck. I haven’t found a way to do it other than to control it with a good third party firewall (I use Sunbelt Personal Firewall ). See my review of SPF on my site.

Filed Under: Internet Privacy, Office, Office Suites, Software, Terry's Computer Tips

Computer Problems Opening Zip Files

By terry Leave a Comment

Long-time subscriber Irving wrote to ask:

I have XP SP2. I downloaded a zip file to my desktop. I then clicked the icon and ran into a problem. The screen started to “blink” and I couldn’t do anything. CTR-ALT-DEL couldn’t do anything. I had to shut down with power switch. Tried again…..same problem. This has also occurred on other downloads and blinking screens when trying to install with a click on icon on desktop. What can cause this?? Irv

I wrote back to Irving to suggest some possibilities.

1) a malware program in the zip file – did you scan it after downloading? what did you scan it with?

2) a program that attempted to change your graphics card resolution or other setting, and couldn’t do it right – or didn’ want to…

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Filed Under: Hard drive, HowTo, Terry's Computer Tips, Troubleshooting

Internet Security for Normal Users

By terry Leave a Comment

Do you use the Internet every day? Do you surf the web, or just go to specific web sites that you already know? Do you check out web sites that someone’s recommended to you? Or, do you skip all the web stuff and just do emails, mainly with family and friends?

If you answered yes to any of the above questions, you’re at risk. That’s right — we’re all at risk when we deal with the Internet.

Most sites on the Internet are perfectly legitimate. Most emails you receive are, too — unless you’re so unlucky that you get more spam emails than you get that are really from your family, friends, business associates and companies with whom you do business. But sometimes legitimate web sites get hacked, and sometimes spam emails appear to be sent by friends and family.

Over the last few years, the dangers of the Internet have changed, mostly changing because we (you and I) are using better and better protection tools. Even Microsoft has finally woken up to Internet Security as an issue.

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Filed Under: Anti-Adware, Anti-phishing, Anti-spam, Anti-Spyware, Anti-virus, Firewalls, Internet Privacy, Security, Terry's Computer Tips

Anti-Spam Programs — Reader Comments

By terry Leave a Comment

Reader Bev Lammert has written me about an alternative anti-spam program that she’s picked:

Hi, I just read my newsletter of which I love but had to comment on your Anti Spam article. You mentioned MailWasherPopFile & IHateSpam. I haven’t tried any of them but I do use one called Spam Bully and have used it a very long time. Really like it a lot and is easy to use and no slow down. I have it on my HP Desktop Windows Vista Home Premium using Microsoft Outlook 2007 with Linksey router. I found this through Cloudeight a long time ago. Have a good day.

Get more information and a free trial of Spam Bully

Longtime reader Ron Spruell wrote about his experience with Gmail’s spam filtering:

I don’t know what Google does, but the Spam on this account has been almost zero.

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Filed Under: Anti-spam, Email, Security, Terry's Computer Tips, Vista, Windows XP

Blocking Call-Home Attempts by Microsoft Software

By terry Leave a Comment

A reader wrote to ask for more details about how I configure my firewall to block Microsoft.com’s call–home attempts:

In your Email Newsletter — Volume 3, Number 12 — September 3, 2007, article “Windows Genuine Advantage SNAFU” you say, “When they want to check in with Microsoft, they run into my copy of Sunbelt Personal Firewall,” and “Sunbelt Personal Firewall has shown me that Microsoft’s products often want to connect to Microsoft.com, whether it makes sense or not.” You do not give enough details on the matter so one could take action…or not. QUESTION: 1. Is there a problem if they are prevented from calling home? 2. If not, how can I set up my Sunbelt PFW to do that, as you infer you have done. P.S. I used your links to purchase said product a while back along with Counter Spy and iHateSpam. Thanks in advance for your help.

The good news was that Ed was asking about Sunbelt Personal Firewall, since it will actually apply its controls to Microsoft’s programs. The process with SPF is easy, too.

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Filed Under: Broadband, Cable, Dialup, Firewalls, HowTo, Networking, System Control, Terry's Computer Tips
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