Reader Jerry wrote about a problem he was having when he tried to make a backup image using Acronis True Image…
Terry I want to make a hard drive image for a backup so that when I have to reinstall my windows and programs all I have to do is copy the [...]

Reader Scott Adler wrote about a problem he was having with his computer getting stuck at 100% CPU Usage…

to correct a problem I’m having with Adobe Updater I need to get to change the preferences
Start the AdobeUpdater.exe application from …”\Program Files\Common Files\Adobe\Updater 5″
[...]

Reader Jeanne Wright wrote me about her recent hard drive failure:
My computer just crashed and I had to have a new hard drive installed. Is there any way to get the information on my files and folders from the old hard drive? If so, where can I find someone to do [...]

Optimize 2.0 Review Number 2
Back in February, 2008, I bought a license for Optimize 2.0 and was very impressed with its cleanup and speedup changes it made on my computer.
Now, five months later, is it still a worthwhile tool?
As I ran the program on Friday night, it had been several weeks since I had used [...]

Sherrill Kerbaugh wrote about a major problemm she and her husband were having on both of their computers:
Hi, Terry… We have a major problem…. My husband has been unable to delete daily e-mails for a few weeks now….we can’t figure out what in the world is wrong!?!?!?! Now, all of a [...]

Like many of the other downloadable programs that are designed to scan and fix computer problems, Optimize 2.0 from PC Pitstop is a program that can be run on schedule to routinely check for and fix problems, or can be run on request to fix and find problems.
Of course, the most significant value will be [...]

If you’ve been using computers for any length of time, you’ve had the problem.
Maybe you haven’t had a hard drive fail, yet, but you’ve managed to delete or overwrite one of your data files with a changed version — and immediately said “Oh, NO!”
Most people have the problem and have no way to recover a [...]

Reader Ian Holland wrote after reading one of my Special Edition Newsletters, which sometimes go to email subscribers:
Hi Terry,
Just read your VERY absorbing newsletter, I have a ( moronic??) question about those SATA hard drives.
I recently ( 2006) built 5 pcs for the [...]

You’ve seen the problem. The program you use every day, or maybe one you use occasionally, isn’t doing what it should.
Perhaps the program can’t load one of its data files, so it doesn’t actually start. Perhaps it won’t do the task you told it to do – even if it worked yesterday. Perhaps the program [...]