Sherrill Kerbaugh wrote about a major problemm she and her husband were having on both of their computers:
Hi, Terry… We have a major problem…. My husband has been unable to delete daily e-mails for a few weeks now….we can’t figure out what in the world is wrong!?!?!?! Now, all of a [...]

I write my weekly online and email newsletters. Then, occasionally I get around to converting some of the newsletter articles into web pages.
Google and the other search engines like web pages more than they like online newsletters — the newsletters get indexed fairly quickly, but then get dropped as "old" pretty [...]

Creating Your New Documents in Word
Deleting Emails versus Really Deleting Emails
Disadvantages of Windows XP’s NTBackup Program

Subscriber Jerome Safer wrote recently about trouble importing addresses from Excel into Outlook Express:
Terry,I am trying to help a friend Import some contacts from Excel into Outlook Express or Outlook. I have studied the Import and have done a test import of a .csv file from Excel into Outlook Express and it worked until it [...]

Sometimes, there are weeks of weird problems. Something in the air? The phase of the moon? Who knows?
Whether users have opened dialog boxes and accidentally clicked on the wrong things or “IE7 did it to me,” I’ve read of some subscriber problems have been very frustrating. Take this one from Louise, for example:
Terry,
[...]

Outlook Express, just like many other email programs, really does not delete emails from its data files when you hit the Delete button or Empty Trash.
All that happens is that the program _marks_ the entry in its big data files to indicate that the particular entry is no longer valid.
If you don’t compact occasionally, the [...]