Email

Outlook Express Emails Going into Deleted Items Folder

By terry Leave a Comment

Sometimes, there are weeks of weird problems. Something in the air? The phase of the moon? Who knows?

Whether users have opened dialog boxes and accidentally clicked on the wrong things or “IE7 did it to me,” I’ve read of some subscriber problems have been very frustrating. Take this one from Louise, for example:

Terry,
I have somehow clicked on something this morning, and now my messages that should go in my “inbox” are going into my “deleted message” box.
I have tried different things, and I am at a loss as to how to fix this. Please help. Thanks in advance. Louise Langley..
Oh I have DSL Windows XP. OUTLOOK EXPRESS for my email.

I wrote back to Louise to say that it appeared that she had…

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Filed Under: Email, Outlook Express, Terry's Computer Tips, Troubleshooting

HowTo: Email a Web Site Address

By terry Leave a Comment

Have you ever received an email that had a broken link?

Sometimes, the length of a URL is so long, or it’s at the “wrong point” in a sentence such that the email program breaks the URL — and wraps part of it onto the next line of the email.

If we’re sending the email to a mailing list, our email program may not break the link, but the mailing list program might do that.

We can solve the problem sometimes by making sure that we paste the URL into the first column of a line of the email.

Other times, that’s not enough.

Fortunately, there is a free fix…

Continue reading HowTo: Email a Web Site Address

Filed Under: Email, System Control, Terry's Computer Tips, Usability

Email Attachment Size

By terry Leave a Comment

In these days of high-speed Internet access via cable systems, we think little about sending large attachments with our emails. We can send and receive them easily, so we forget that not everyone can.

The maximum email size you can mail depends on what YOUR ISP allows and what your recipient’s ISP allows.

Your recipient may have a limited mailbox size (often these are in the 5MB to 10MB range, but I’ve heard from a local DSL user that their DSL provider has a 1MB mailbox size limit for its cheapest accounts. Even one full-size photo could be too much for those mailboxes (they need a Gmail account with a 2+ GB mailbox).

Another factor that affects attachments is that, files that you send as attachments are not sent in the same format via email. They are sent in a much larger form. We don’t notice it happening, but the attachment is encoded using a standard system called UUEncoding.

Continue reading about Email Attachment Size

Filed Under: Email, Terry's Computer Tips

Outlook Express Emails Going into Deleted Items Folder

By terry Leave a Comment

This has been the week for some weird problems. Whether users have opened dialog boxes and accidentally clicked on the wrong things or “IE7 did it to me,” I’ve read of some subscriber problems have been very frustrating. Take this one from Louise, for example:

Terry,
I have somehow clicked on something this morning, and now my messages that should go in my “inbox” are going into my “deleted message” box.
I have tried different things, and I am at a loss as to how to fix this. Please help. Thanks in advance. Louise Langley..
Oh I have DSL Windows XP. OUTLOOK EXPRESS for my email.

I wrote back…
read Outlook Express Emails Going into Deleted Items Folder.

Filed Under: Email, Internet Explorer, Terry's Computer Tips, Windows XP

Compacting Outlook Express Email Folders

By terry Leave a Comment

Outlook Express, just like many other email programs, really does not delete emails from its data files when you hit the Delete button or Empty Trash.

All that happens is that the program _marks_ the entry in its big data files to indicate that the particular entry is no longer valid.

If you don’t compact occasionally, the data file will just get bigger and bigger.

Filed Under: Email, Outlook Express, Terry's Computer Tips, Windows XP