Sherrill Kerbaugh wrote about a major problemm she and her husband were having on both of their computers:
Hi, Terry… We have a major problem…. My husband has been unable to delete daily e-mails for a few weeks now….we can’t figure out what in the world is wrong!?!?!?! Now, all of a [...]

Subscriber Gary wrote to ask:
I used to use Incredimail, have returned to Outlook, am trying to set up my email so that email from my family will go to my Family Folder in my local folder, outlook isn’t specific enough like incredimail message rules. Yhanks for your help. Gary

Gary,
Be sure to consider the order [...]

Creating Your New Documents in Word
Deleting Emails versus Really Deleting Emails
Disadvantages of Windows XP’s NTBackup Program

Once upon a time, Netscape was THE Internet web browser — and it was a commercial product. Then, along came the big bad wolf. He dreamed of world (wide web) conquest and so he wrote his own web browser; then, he gave it away with the operating system he sold.
It was bad, but it [...]

Subscriber Jerome Safer wrote recently about trouble importing addresses from Excel into Outlook Express:
Terry,I am trying to help a friend Import some contacts from Excel into Outlook Express or Outlook. I have studied the Import and have done a test import of a .csv file from Excel into Outlook Express and it worked until it [...]

Sometimes, there are weeks of weird problems. Something in the air? The phase of the moon? Who knows?
Whether users have opened dialog boxes and accidentally clicked on the wrong things or “IE7 did it to me,” I’ve read of some subscriber problems have been very frustrating. Take this one from Louise, for example:
Terry,
[...]

Have you ever received an email that had a broken link?
Sometimes, the length of a URL is so long, or it’s at the “wrong point” in a sentence such that the email program breaks the URL — and wraps part of it onto the next line of the email.
If we’re sending the email to a [...]

In these days of high-speed Internet access via cable systems, we think little about sending large attachments with our emails. We can send and receive them easily, so we forget that not everyone can.
The maximum email size you can mail depends on what YOUR ISP allows and what your recipient’s ISP allows.
Your recipient may have [...]

This has been the week for some weird problems. Whether users have opened dialog boxes and accidentally clicked on the wrong things or “IE7 did it to me,” I’ve read of some subscriber problems have been very frustrating. Take this one from Louise, for example:
Terry,
I have somehow clicked on something this morning, and now [...]

Outlook Express, just like many other email programs, really does not delete emails from its data files when you hit the Delete button or Empty Trash.
All that happens is that the program _marks_ the entry in its big data files to indicate that the particular entry is no longer valid.
If you don’t compact occasionally, the [...]