Reader Jeanne Wright wrote me about her recent hard drive failure:

My computer just crashed and I had to have a new hard drive installed. Is there any way to get the information on my files and folders from the old hard drive? If so, where can I find someone to do this? Needless to say, I had NOT backed up my computer before all this happened. Thanks!

I wrote back to Jeanne to say that, depending on the nature of the hard drive failure, her data may or may not be recoverable at a reasonable price.

Continue reading Catastrophic Hard Drive Failure