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One of the problems that plagues Windows users is the “locked file” problem. You know, the one that you [...]

Reader Scott Adler wrote about a problem he was having with his computer getting stuck at 100% CPU Usage…

to correct a problem I’m having with Adobe Updater I need to get to change the preferences
Start the AdobeUpdater.exe application from …”\Program Files\Common Files\Adobe\Updater 5″
[...]

Reader Jeanne Wright wrote me about her recent hard drive failure:
My computer just crashed and I had to have a new hard drive installed. Is there any way to get the information on my files and folders from the old hard drive? If so, where can I find someone to do [...]

As a long-time personal computer user, I learned the importance of backing up my data long, long ago.

There are just too many things that can go wrong when you’re working on your computer. Whether it is a hard drive that goes bad (or a floppy, in the old days), or a mental lapse on [...]