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May 16th, 2008 at 5:53 pm

Incredimail Email Rules Not Working Right

Subscriber Gary wrote to ask:

I used to use Incredimail, have returned to Outlook, am trying to set up my email so that email from my family will go to my Family Folder in my local folder, outlook isn’t specific enough like incredimail message rules. Yhanks for your help. Gary

Gary,
Be sure to consider the order that the rules are implemented. That’s can be a hidden problem — the rule looks perfect, but an earlier rule grabs the email and does something else with it.

This is not a problem unique to Incredimail - it applies in any email program in which you can write rules (sometimes called filters) to cause the email program to take actions. When you add a filter, it’s added at the end. If an email matches a rule that’s earlier in the set of rules, it never makes it to the one you just added.

 

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